Privacy Policy

1. Introduction

Nexus Clinical Group ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or participate in our clinical research studies.

2. Information We Collect

Personal Information

• Name, address, phone number, and email address
• Date of birth and demographic information
• Medical history and health information (for study participants)
• Emergency contact information

Website Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your information for the following purposes:

• To conduct clinical research studies in accordance with medical research standards
• To communicate with you about study opportunities and updates
• To ensure your safety during clinical trial participation
• To comply with research reporting requirements
• To improve our website and services

4. Health Information Protection

As a clinical research organization, we maintain strict standards for protecting your health information. Your medical information is subject to comprehensive privacy protections.

Your Privacy Rights

• Right to access your medical records
• Right to request amendments to your health information
• Right to request restrictions on use and disclosure
• Right to receive information about how your data is used
• Right to file a privacy complaint

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With study sponsors and regulatory agencies as required for clinical research
• With healthcare providers involved in your care
• When required by law or court order
• To prevent serious harm to health or safety
• With your written authorization

SMS Consent Data Protection: SMS consent data will not be shared with third parties or affiliates. Your phone number and SMS preferences remain confidential and are used solely for the communication purposes you have authorized.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. Our security measures include:

• Encrypted data transmission and storage
• Access controls and user authentication
• Regular security assessments and updates
• Staff training on privacy and security practices

7. SMS Communications

If you opt-in to receive SMS communications:

• You may receive up to 5 messages per month
• Message and data rates may apply
• You can opt-out by replying STOP to any message
• Standard SMS is not encrypted - do not include sensitive health information

8. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.